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Troubleshooting Your iPAD AED: A Comprehensive Guide

If you suspect there is an issue with your iPAD AED unit, there are a few simple steps you can take to diagnose and resolve the problem. This guide will walk you through the process to ensure your AED is always ready for use.

Initial Inspection

Start by checking the display through the casing. If the display indicates a problem, such as an issue with the battery or pads, follow these steps:

  • Open the unit and remove it from its case.
  • Check the pad indicator to ensure the plug is inserted correctly. Push it in firmly if needed.
  • Inspect the pad cable for any damage or nicks. Also, examine the pads themselves for faults.
  • If the error persists, try using a new set of pads. If you do not have a spare set, contact us for assistance.

Checking the Battery

If the issue appears to be with the battery:

  • Remove the battery by pressing down on the clip. This clip is designed to hold the battery securely even in high-vibration conditions.
  • Insert a new battery. If the AED unit is relatively new and the battery issue persists, contact us as there may be a fault with the battery.

General Reliability

The iPAD AED units are highly reliable and durable. They are resistant to water and dust, and the tough casing protects them from most impacts.

Performing a Functional Check

To ensure the unit is working correctly:

  • Press and hold the power button to turn on the AED.
  • Listen for any prompts and check that all indicators show the unit is functioning properly.
  • If the unit does not respond, despite the display indicating the battery is fine, check the pad connections and battery placement.

Contacting Support

If you have followed these steps and the AED unit still indicates a fault, contact us for further assistance. We can guide you through additional troubleshooting steps or provide support for any necessary repairs.

Conclusion

By following these troubleshooting steps, you can ensure your iPAD AED remains in optimal working condition, ready to save lives in an emergency.